Outbound campaigns

Upload a list.
Launch 10,000 calls.
By lunch.

Vox doesn't just answer — it dials. Drop a CSV, describe the conversation, and Vox runs the campaign: qualifying leads, confirming appointments, collecting NPS, checking in on renewals. Writes the outcome back to your CRM. Respects every opt-out.

How it works

CSV. Agent. Launch.

STEP 01 · UPLOAD

Drop the list.

CSV, Google Sheets, HubSpot segment, or pulled live from your CRM. Map phone, name, timezone, and any custom fields Vox should reference.

Q2-renewals.csv1,284 contacts ✓
Jane Avila+1 415-555-0142ENT
Marcus Chen+1 628-555-0188PRO
Priya Rao+1 917-555-0131ENT
Leo Rivera+1 512-555-0170PRO
+1,280 more
STEP 02 · DEFINE

Describe the agent.

Natural language — goal, tone, must-ask questions, edge cases, fallback rules. No IVR trees, no prompt gymnastics. Vox compiles it in seconds.

Agent nameQ2 Renewal Check-In
VoiceMorgan · en-US · warm-professional
InstructionsConfirm they're happy with the Pro plan. Offer 15% off if they renew today. If churn risk — book a call with Sarah. End politely either way.
STEP 03 · LAUNCH

Press go.

Vox respects timezones, quiet hours, DNC lists, and per-contact consent. Dials up to 500 in parallel. Writes outcomes back live. You watch the dashboard fill.

847 / 1,284
Dialed
312
Renewed ✓
47
Booked to Sarah
Campaign running · ETA 12 min
Live campaign view

Watch every dial
in real time.

VOX://CAMPAIGN/q2-renewalsRunning · 847 / 1,284
Dialed
847
+24 / min
Reached
612
72.3% pickup
Qualified
389
+15% vs forecast
Cost / qualified
$1.24
−68% vs human
Outcome funnel
Dialed
847
Answered
612
Engaged
498
Qualified
389
Booked / Renewed
359
Recent contacts
ContactStartedDurationOutcomeCRM
Jane Avila
+1 415-555-0142
11:42:081:42Renewed✓ HubSpot
Marcus Chen
+1 628-555-0188
11:42:120:58Booked✓ HubSpot
Priya Rao
+1 917-555-0131
11:42:192:14In call
Leo Rivera
+1 512-555-0170
11:42:210:12Voicemail→ retry
Nora Obi
+1 202-555-0193
11:42:241:08Not renewing✓ HubSpot
Tom Park
+1 646-555-0142
11:42:260:04DNC→ skipped
Ela Ruiz
+1 303-555-0111
11:42:291:31Booked✓ HubSpot
Play the right hand

Six campaigns
ready on day one.

01

Appointment confirmation.

Ring every confirmed booking 24 hours out. Confirm, reschedule, or cancel — in the caller's language.

No-show rate−62%
02

Lead qualification.

Cold list in, qualified meetings out. Vox asks BANT, routes to the right rep, and books to the calendar.

Cost / SQL$3.80
03

Survey & NPS.

Voice gets 10× response rate vs email. Vox reads the script, listens, captures verbatim, and tags themes.

Response rate48%
04

Event reminders.

Webinars, conferences, trade shows. Confirm attendance, offer alternate session, add to calendar.

Attendance lift+41%
05

Renewal check-ins.

Proactive outreach before renewal date. Save at-risk accounts, offer upgrades, escalate churn risk to CSMs.

Gross retention+18pp
06

No-show recovery.

Auto-trigger within minutes of a missed slot. Reschedule, collect reason, send new confirmation.

Recovery rate34%
Compliance, built in

Every dial, by the book.

Outbound calling is regulated — US, EU, UK, Canada, Australia. Vox enforces the rules at the dialer so you can't break them by accident.

TCPA
Consent-aware dialing
Opt-in required before any campaign call. Vox checks consent state per contact.
DNC
Do-Not-Call lists
Federal, state, and internal suppressions checked against every dial.
Quiet hours
Timezone-aware throttle
Per-contact timezone detection. No dials before 9am or after 8pm local.
GDPR / UK-DPA
Data residency & erasure
EU data stays in EU. Right-to-delete flows through to all recordings and transcripts.
STIR/SHAKEN
Verified caller ID
A-level attestation on every call — shows as verified on the caller's phone.
Opt-out
One-utterance cancel
"Don't call me again" — Vox logs it, honors it forever, notifies your CRM.