Case Studies
Discover how businesses across industries are transforming their customer service with VoxReception.
Healthcare
Smith Dental Clinic
Managing high call volumes and appointment scheduling while maintaining patient satisfaction.
Key Results:
- •48% reduction in missed appointments
- •35% increase in patient satisfaction scores
- •$45,000 annual savings in staffing costs
Legal
Parker Law Group
Capturing potential client calls after hours and during peak periods when staff were unavailable.
Key Results:
- •27% increase in new client acquisition
- •100% of calls now answered within 3 rings
- •Extended service hours without additional staffing costs
Real Estate
Alpine Property Management
Handling maintenance requests and tenant inquiries efficiently across multiple properties.
Key Results:
- •62% faster response time to maintenance requests
- •41% reduction in after-hours emergency calls
- •Expanded portfolio by 5 properties without increasing staff
Beauty & Wellness
Serenity Spa & Wellness
Managing appointment bookings and reducing no-shows during peak season.
Key Results:
- •52% reduction in no-show appointments
- •30% increase in premium service bookings
- •Staff freed up to focus on in-person customer experience
Automotive
Highland Auto Repair
Efficiently scheduling service appointments and handling after-hours emergency calls.
Key Results:
- •73% improvement in scheduling efficiency
- •24% increase in customer satisfaction
- •Reclaimed 15 hours per week of staff time
Financial Services
Riverstone Financial Advisors
Ensuring client calls were handled promptly and professionally during market fluctuations.
Key Results:
- •99.8% call answer rate during market volatility
- •42% reduction in routine inquiry handling time
- •Increased advisor productivity by 3.5 hours per week
Ready to transform your customer interactions?
Book a demo today and see how VoxReception can help your business never miss an opportunity again.