Enterprise voice AI · v4.2 live

One AI,every channel.One brain.

VoxReception handles phone, web chat, web voice, WhatsApp, and email — with live access to your CRM, calendar, and stack. One agent, every inbox, sub-300ms response.

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12M+
Calls handled
<300ms
Response latency
99.99%
Uptime SLA
VOX://CHANNEL-PHONELive
PHONEONE BRAINCRM · CAL
+1 (415) 555-0142 · San Francisco
Caller · 00:04Can I reschedule Tuesday's appointment?
Vox · 00:06Of course. Thursday 2:15 PM work?
Caller · 00:11Perfect — thank you.
WEB · vox.live widget
Visitor · jane@acme.comDo you offer HIPAA deployments?
VoxYes — Business and Scale plans include a BAA. Want the compliance brief?
VisitorPlease, and book 30m next Thursday.
VoxSent ✓ · Thursday 2 PM ET held on your calendar.
W
Vox Businessonline · typing…
+1 415 555 0142hey any slot friday afternoon? 🙏
I have 2:15 or 4:00. Which works?
2:15 pls
Booked ✓ calendar invite in 30s. 📅
Vox for Meridianto: jane@acme.com · 2m ago
✓ Auto-sent
Re: Can we move our demo?
Hi Jane —

No problem. I've got you on Sarah's calendar for Thursday 3:30 PM ET instead, same dial-in. Jordan is also added.

— Vox
CRM updated·Invite sent·Thread logged
01 / 04
AUTO
Dental NetworksLegal PracticesVeterinary ChainsHealthcare GroupsHospitalityAuto ServiceReal EstateHome ServicesFinancial ServicesDental NetworksLegal PracticesVeterinary ChainsHealthcare GroupsHospitalityAuto ServiceReal EstateHome ServicesFinancial Services
By the numbers

What happens when the front desk never sleeps.

Missed calls → zero
0%
Of inbound calls answered in under 2 rings, 24/7.
Booking conversion
0.0×
Higher than industry-standard IVR systems.
Cost reduction
0%
Vs. in-house reception & BPO call centers.
Go-live
0h
From kickoff to handling live production calls.
How it works

Three steps.
Zero hold music.

STEP 01

A message arrives.

Phone, chat, WhatsApp, or email — every channel flows into the same conversation graph. Vox picks up in under a second, no matter where it came from.

C
V
STEP 02

Intent parsed.

Sub-300ms speech model understands context, tone, and purpose. Handles interruptions, accents, and the weird specifics of your industry.

Intentbook_appointment
Entitydate: "next tuesday"
Entityservice: "cleaning"
Conf0.97
STEP 03

Action taken.

Books the slot, writes back to your CRM, sends confirmation on the caller's preferred channel, and escalates only when Vox genuinely should.

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Capabilities

Built for the volume & nuance
of real enterprise calls.

FLAGSHIP · FIVE CHANNELS, ONE BRAIN

Phone, chat, voice, WhatsApp, email — one conversation.

A caller who texts you Tuesday and rings you Thursday is the same conversation to Vox. Context, history, CRM state — unified across every channel you offer. 40+ languages, same brain.

ENESFRDEITPTNLPLJAZHKOARHITHVI+25
LATENCY

<300ms to first word.

Proprietary streaming pipeline. Callers never hear the AI “think.”

CONCURRENCY

Scale to 10,000+ calls.

Horizontal auto-scaling. Survives Monday morning and Black Friday.

LIVE CRM DATA

Reads and writes your stack.

Bi-directional sync with Salesforce, HubSpot, Zoho, Google, Microsoft, Shopify, Zendesk, Slack — and any webhook you can define.

Salesforce
HubSpot
Zoho
Google
Microsoft
Zendesk
Shopify
Webhook
SECURITY

Audit-ready from day one.

SOC 2 Type II, HIPAA, GDPR. Regional data residency, PII redaction, and per-call audit trails.

SOC 2 TYPE II HIPAA BAA GDPR & CCPA
OBSERVABILITY

Every call, transcribed.

Searchable transcripts, sentiment trends, call-reason heatmaps, and alerts when something novel shows up.

Appointment booking64%
Office hours inquiry21%
Rescheduling11%
Escalation to human4%
Outbound campaigns

Not just
answering.
Calling.

Drop a CSV, describe the conversation, press launch. Vox dials 500 in parallel — confirms appointments, qualifies leads, runs renewal check-ins, collects NPS. Writes outcomes to your CRM. Respects every opt-out.

VOX://CAMPAIGN/q2-renewalsRunning
Dialed
847 / 1,284
Qualified
389
Cost / qualified
$1.24
vs human
−68%
Jane Avila · 415-555-01421:42RENEWED
Marcus Chen · 628-555-01880:58BOOKED
Priya Rao · 917-555-01312:14IN CALL
VOX://ANALYTICS · last 7 days12,482 calls
Sentiment · hourly
0006121824
Avg sentiment
+0.64
Call score
84
Resolution
91%
Call intelligence

Every call,
analyzed.

Sentiment per turn. A score per call. The questions customers really ask. The tasks the agent performed. Topics trending this week. Your conversations become a dataset — no BI team required.

Try it yourself

Don't take our word.
Call our line.

We dog-food the product. The number below rings directly into our production Vox agent — same model that answers for our enterprise customers.

Line active
US / Canada
+1 (859) 724-5646
Call us
Teams already running on Vox

Heard from the other side of the line.

We replaced a 14-person after-hours desk with Vox in six weeks. Booking conversion went up, not down. Patients hang up happy — most don't even realize it isn't a person.
SJ
Sarah Johnson
VP Operations · Meridian Health Group
+38%
Booking rate
Latency is the thing other voice AIs get wrong. Vox is the first one that doesn't feel like talking to a robot on satellite delay.
MC
Michael Chen
Managing Partner · Chen & Associates
Our Monday morning call spike used to take down our phones. Vox handles 4,000 concurrent calls without flinching. It's not a receptionist — it's infrastructure.
JW
Jennifer Williams
COO · Elevate Hospitality Group
Pricing

Pay for calls handled,
not seats filled.

STARTER
Professional
$350/ mo

Single-location teams making the jump from IVR.

  • 500 minutes / month
  • 24/7 coverage
  • Appointment scheduling
  • Call forwarding
  • Basic CRM integration
  • Email support
★ MOST POPULAR
Business
$1,490/ mo

Multi-location operators with real call volume.

  • 3,000 minutes / month
  • Everything in Professional
  • Multi-location support
  • Custom CRM integration
  • Advanced analytics + alerts
  • SOC 2 / HIPAA
  • Priority support · 4h SLA
ENTERPRISE
Scale
Custom

Call centers, BPOs, and multi-brand networks.

  • Unlimited minutes
  • Dedicated account team
  • Custom voice & persona
  • White-label solution
  • Regional data residency
  • 99.99% uptime SLA
  • 24/7 enterprise support

Stop missing
the call.

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Deployed in 48 hours · No long-term contract · Cancel anytime