What happens when the front desk never sleeps.
Three steps.
Zero hold music.
A message arrives.
Phone, chat, WhatsApp, or email — every channel flows into the same conversation graph. Vox picks up in under a second, no matter where it came from.
Intent parsed.
Sub-300ms speech model understands context, tone, and purpose. Handles interruptions, accents, and the weird specifics of your industry.
Action taken.
Books the slot, writes back to your CRM, sends confirmation on the caller's preferred channel, and escalates only when Vox genuinely should.
Built for the volume & nuance
of real enterprise calls.
Phone, chat, voice, WhatsApp, email — one conversation.
A caller who texts you Tuesday and rings you Thursday is the same conversation to Vox. Context, history, CRM state — unified across every channel you offer. 40+ languages, same brain.
<300ms to first word.
Proprietary streaming pipeline. Callers never hear the AI “think.”
Scale to 10,000+ calls.
Horizontal auto-scaling. Survives Monday morning and Black Friday.
Reads and writes your stack.
Bi-directional sync with Salesforce, HubSpot, Zoho, Google, Microsoft, Shopify, Zendesk, Slack — and any webhook you can define.
Audit-ready from day one.
SOC 2 Type II, HIPAA, GDPR. Regional data residency, PII redaction, and per-call audit trails.
Every call, transcribed.
Searchable transcripts, sentiment trends, call-reason heatmaps, and alerts when something novel shows up.
Every call,
analyzed.
Sentiment per turn. A score per call. The questions customers really ask. The tasks the agent performed. Topics trending this week. Your conversations become a dataset — no BI team required.
Heard from the other side of the line.
Pay for calls handled,
not seats filled.
Single-location teams making the jump from IVR.
- →500 minutes / month
- →24/7 coverage
- →Appointment scheduling
- →Call forwarding
- →Basic CRM integration
- →Email support
Multi-location operators with real call volume.
- →3,000 minutes / month
- →Everything in Professional
- →Multi-location support
- →Custom CRM integration
- →Advanced analytics + alerts
- →SOC 2 / HIPAA
- →Priority support · 4h SLA
Call centers, BPOs, and multi-brand networks.
- →Unlimited minutes
- →Dedicated account team
- →Custom voice & persona
- →White-label solution
- →Regional data residency
- →99.99% uptime SLA
- →24/7 enterprise support