Every inbox,
one agent.
Your customers don't pick a channel — they pick the one that's open. Vox answers all of them: phone, web chat, web voice, WhatsApp, and email, with shared memory and CRM-aware context.
The phone line that never sleeps.
Your existing number, answered in under two rings — every call, every time. Sub-300ms response, 40+ languages, unlimited concurrency.
- →Port your number or provision a new one
- →Warm transfer to humans when needed
- →Per-call transcripts & sentiment
- →99.99% uptime SLA
A widget that talks or types.
One embed. Visitors click to chat or tap to speak — in-browser, no install. The widget on this site is the same widget your site gets.
- →Single <script> tag, zero dependencies
- →Text + web voice in the same pane
- →Theming to match your brand
- →GDPR & CCPA-ready with consent flows
Where your customers actually are.
Native WhatsApp Business API integration. Vox replies in under a second, handles media, and remembers the last conversation — even if it was on the phone yesterday.
- →Meta-verified sender
- →Template & freeform messages
- →Image / document / location parsing
- →Opt-in & 24-hour window compliance
Stop ccing the front desk.
Point a shared inbox at Vox — hello@, bookings@, support@. Replies are drafted or sent in your tone, with full CRM context and threaded history.
- →Google Workspace + Microsoft 365 native
- →Auto-reply, draft-mode, or hybrid
- →SPF / DKIM / DMARC aligned
- →Category routing & labels
Five channels.
One conversation graph.
A customer who chats Monday, calls Tuesday, and emails Thursday is one customer to Vox. Context follows — and writes back to your CRM on every turn.